> ## Documentation Index
> Fetch the complete documentation index at: https://docs.topcalls.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Get call details

> Retrieve detailed information about a specific call



## OpenAPI

````yaml /api-reference/openapi.json get /v1/calls/{call_id}
openapi: 3.0.3
info:
  title: TopCalls Voice API
  description: >
    TopCalls Voice Gateway API for creating and managing AI-powered phone calls.


    ## Authentication


    All API requests require authentication. Include your API key in the
    `Authorization` header:


    ```

    Authorization: Bearer tc_live_xxxxx

    ```


    ## Rate Limits


    Direct call creation via `POST /v1/calls` is limited to your account's

    `max_calls_per_minute` setting (default: 20) per minute. Exceeding it
    returns

    `429 Too Many Requests` with a `Retry-After` header.

    All endpoints are additionally subject to a flat limit of 120 requests per

    minute per account (all methods).


    On a `429`, wait for the number of seconds in the `Retry-After` header, then

    retry the same request. For automated clients, back off progressively on

    repeated `429`s. Limits are per account and are shared by all API keys.


    ## Error Format


    All errors follow RFC 7807 Problem+JSON format:


    ```json

    {
      "type": "https://api.topcalls.ai/errors/insufficient_quota",
      "title": "Insufficient Quota",
      "status": 402,
      "detail": "You need 5 minutes but have 3.5 remaining"
    }

    ```
  version: 1.0.0
  contact:
    name: TopCalls Support
    url: https://topcalls.ai
  license:
    name: Proprietary
servers:
  - url: https://api.topcalls.ai
    description: Production
security: []
tags:
  - name: Calls
    description: Create and manage phone calls
  - name: Phone Numbers
    description: Manage phone numbers and carriers
  - name: Account
    description: Account information and usage
  - name: Webhooks
    description: Webhook configuration and events
  - name: Configuration
    description: Available AI models, voices, and platform capabilities
paths:
  /v1/calls/{call_id}:
    get:
      tags:
        - Calls
      summary: Get call details
      description: Retrieve detailed information about a specific call
      operationId: getCall
      parameters:
        - name: call_id
          in: path
          required: true
          description: Call UUID
          schema:
            type: string
            format: uuid
      responses:
        '200':
          description: Call details
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Call'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          description: Call not found
          content:
            application/problem+json:
              schema:
                $ref: '#/components/schemas/Problem'
      security:
        - bearerAuth: []
components:
  schemas:
    Call:
      type: object
      properties:
        id:
          type: string
          format: uuid
          description: Call UUID
        account_id:
          type: string
          format: uuid
          description: Account UUID
        phone_number:
          type: string
          nullable: true
          description: Destination phone number (E.164 format)
          example: '+14155551234'
        from_phone_number:
          type: string
          nullable: true
          description: Caller ID used (E.164 format)
          example: '+18005551234'
        status:
          type: string
          enum:
            - pending
            - queued
            - in_progress
            - completed
            - failed
            - cancelled
          description: Gateway execution status
        call_status:
          type: string
          nullable: true
          description: |
            Telephony outcome
            - `in-progress`: Call connected and active
            - `completed`: Call finished successfully
            - `failed`: Technical failure
            - `no-answer`: No one answered
            - `busy`: Line was busy
            - `rejected`: Call was rejected
            - `cancelled`: Call was cancelled
        external_call_id:
          type: string
          nullable: true
          description: Provider call ID
        duration:
          type: number
          nullable: true
          description: Call duration in minutes
          example: 2.5
        transcript:
          type: array
          nullable: true
          description: Call transcript (JSONB array)
          items:
            type: object
            properties:
              id:
                type: integer
                description: Sequential message ID
              user:
                type: string
                enum:
                  - user
                  - assistant
                description: Speaker (user = human, assistant = AI)
              text:
                type: string
                description: Transcribed text
              created_at:
                type: string
                format: date-time
                description: Timestamp
          example:
            - id: 1
              user: assistant
              text: Hi, this is Rachel from TopView Dental...
              created_at: '2025-12-22T10:30:05Z'
            - id: 2
              user: user
              text: Yes, hi...
              created_at: '2025-12-22T10:30:08Z'
        recording_url:
          type: string
          nullable: true
          format: uri
          description: Recording URL (available ~15 seconds after call ends)
          example: https://api.example.com/recordings/2025/12/22/mp3
        call_summary:
          type: string
          nullable: true
          description: AI-generated call summary
        error_message:
          type: string
          nullable: true
          description: Error message if call failed
        answered_by:
          type: string
          nullable: true
          enum:
            - human
            - voicemail
            - ivr
            - unknown
          description: Who answered the call
        campaign_id:
          type: string
          format: uuid
          nullable: true
          description: Campaign UUID (if campaign call)
        lead_id:
          type: string
          format: uuid
          nullable: true
          description: Lead UUID (if campaign call)
        completed:
          type: boolean
          nullable: true
          description: Whether worker has finished processing this call
        created_at:
          type: string
          format: date-time
          description: When call was created
        started_at:
          type: string
          format: date-time
          nullable: true
          description: When call started
        end_at:
          type: string
          format: date-time
          nullable: true
          description: When call ended
        metadata:
          type: object
          additionalProperties: true
          description: >-
            Customer-supplied keys only (fields you passed at call creation, or
            via lead metadata). Internal gateway/provider configuration is never
            included.
        disposition:
          type: string
          nullable: true
          description: >-
            Call disposition/outcome (e.g. "confirmed", "interested",
            "no_answer")
        actual_duration_billed:
          type: number
          nullable: true
          description: Actual duration billed in minutes
          example: 2.5
        analysis:
          type: object
          nullable: true
          additionalProperties: true
          description: >-
            AI-generated structured analysis of the call, if analysis was
            requested for this call. Null when no analysis was produced.
    Problem:
      type: object
      required:
        - status
        - title
      properties:
        type:
          type: string
          format: uri
          description: Error type URI
        title:
          type: string
          description: Error title
        status:
          type: integer
          description: HTTP status code
        detail:
          type: string
          description: Human-readable error detail
        code:
          type: string
          description: >
            Machine-readable error code for programmatic handling. Present on

            errors that carry a stable identifier (e.g. `PROMPT_SAFETY_FRAUD`,

            `job_not_found`, `too_many_ids`, `no_matches`). Distinct from the

            per-field `errors[].code` used for validation failures. Scenario-

            specific — see each endpoint's response examples for the exact
            value.
        instance:
          type: string
          format: uuid
          description: Request instance ID
        errors:
          type: array
          description: Validation errors (for 400 responses)
          items:
            type: object
            properties:
              path:
                type: string
                description: Field path (e.g., "phone_number", "metadata.from_number")
              message:
                type: string
                description: Error message
              code:
                type: string
                description: Error code (e.g., "invalid_string", "custom")
        details:
          type: string
          description: Additional error details (for provider errors)
  responses:
    Unauthorized:
      description: Unauthorized (missing or invalid API key)
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/Problem'
          example:
            status: 401
            title: Unauthorized
            detail: Invalid or missing API key
    Forbidden:
      description: Forbidden (missing required scope)
      content:
        application/problem+json:
          schema:
            $ref: '#/components/schemas/Problem'
          example:
            status: 403
            title: Forbidden
            detail: 'Missing required scope: calls:write'
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: |
        Use `Authorization: Bearer tc_live_xxxxx`

````