Lead Qualification & Follow-ups

{
  "phone_number": "+14155551234",
  "instructions": "You are Alex, a sales development representative. Qualify the prospect and book a demo if they're interested. Be friendly and consultative. Ask about their current solution and pain points. If they're not interested, thank them and end the call. If they ask not to be called again, confirm you'll remove them and end the call.",
  "first_sentence": "Hi {{name}}, this is Alex. I'm calling because {{company_name}} might benefit from our platform.",
  "lead_context": {
    "name": "John Smith",
    "notes": "VP of Operations at Acme Corp. Downloaded the pricing guide last week.",
    "company_name": "Acme Corp"
  },
  "metadata": {
    "crm_lead_id": "LEAD-8812"
  },
  "analysis_schema": {
    "qualified": { "type": "boolean", "description": "The prospect fits and wants a next step" },
    "demo_booked": "boolean",
    "opt_out": { "type": "boolean", "description": "The prospect asked not to be called again" }
  },
  "webhook_url": "https://your-app.com/webhooks/sales"
}

app.post('/webhooks/sales', async (req, res) => {
  res.status(200).json({ received: true });

  const call = req.body;
  const leadId = call.metadata.crm_lead_id;

  await crm.updateLead(leadId, {
    lastCallDate: call.end_at,
    callMinutes: call.duration,
    summary: call.call_summary,
    recordingUrl: call.recording_url,
    transcript: call.transcript
  });

  if (call.analysis?.opt_out) {
    await crm.markDoNotCall(leadId);
  } else if (call.analysis?.qualified) {
    await crm.updateLeadStatus(leadId, 'qualified');
    await notifySalesTeam(call);
  }
});