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Overview

Start calls when something happens in your CRM, send call outcomes to spreadsheets or chat apps, and push leads into Topcalls from other systems. You build each flow visually, without code.

Browse the full integrations catalog

683+ tools, each with a page listing its triggers and actions. Search and filter by category.

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What it does

Trigger calls from external events

Start a call when a CRM row is added, a meeting is booked or a form is submitted.

Deliver call outcomes

Send finished calls, transcripts and dispositions to your CRM, sheets or chat tools.

Bring leads in

Add, update or bulk-import leads from the system that owns them.

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Available triggers

Triggers start a flow when something happens in Topcalls. Names match the in-product catalog.

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Available actions

Actions are flow steps that make Topcalls do something. A sample is below; the in-product catalog lists all of them.

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Supported destinations

The cards show a sample of the 683+ tools. The full catalog has a searchable page for each.

CRM

HubSpot, Salesforce, Pipedrive, Freshdesk, Zendesk

Calendar & scheduling

Google Calendar, Cal.com

Spreadsheets & databases

Google Sheets, Airtable, Notion

Messaging & email

Slack, Discord, Gmail, SendGrid, Mailchimp

Commerce & payments

Stripe, Shopify

Telephony & SMS

Twilio
Missing a tool you use? Let us know.

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Setup walkthrough

1

Open the Integrations tab

Sign in at topcalls.ai and click Integrations in the left sidebar.
2

Pick a destination

Click the tool you want to connect. Its entry lists the triggers and actions it offers.
3

Authorize the connection

Sign in with OAuth or paste an API key, depending on the tool. Credentials are stored encrypted and used only by your flows.
4

Build your flow

Pick a trigger, add one or more actions, and map fields between them.
5

Test with a sample event

Run the flow on a sample event, check the result, then turn it on.

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Webhooks vs Integrations

Webhooks send call events as JSON straight to your endpoint. Use them when you have a backend to receive them.Integrations route the same events through the no-code builder to other tools. Use them to fill a CRM or chat app without writing code.
Many teams use both: webhooks for systems engineers own, Integrations for the tools operations uses.

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Where to next

Webhooks Guide

Set up webhooks and handle payloads. Deliveries aren’t signed.

Webhooks & Events

Events, payloads and retries.